Visor

The Omius visor is uniquely designed with a silicone grid to hold our cooling pieces. The grid locks the pieces in place and keeps them in contact with the skin. The cooling pieces are replaceable and easily transferable from one piece of Omius headgear to another. The cap is made from breathable 100% polyester and is designed with an ergonomic fit to accommodate most head sizes.

NOTE: THE HEADBAND, VISOR, AND CAP ARE SOLD SEPARATELY BUT REQUIRE 20 COOLING PIECES TO WORK.

All Omius products are shipped from the United States and Mexico. Orders are typically processed and fulfilled within 24 hours of purchase, and you'll receive a tracking number by email once your order ships.

We ship to most countries worldwide.

Please note:

• International delivery times are not guaranteed and may be affected by customs processing.
• For international orders, duties and taxes are collected at checkout to ensure the most predictable delivery experience possible.

At Omius, we stand behind our cooling technology. That's why we offer you 30 days to try your headgear. If it doesn't meet your expectations, we'll give you your money back, it's our 30-day money-back guarantee.

1. The 30-day trial applies only to direct purchases made on omius.com.
2. The 30-day trial is limited to one use per customer. Omius reserves the right to decline returns from customers who have previously used this policy.
3. To start the process, contact us at hola@omius.io with your order number.
4. Return shipping costs are the responsibility of the customer. Omius does not reimburse original or return shipping fees.
5. Refunds will be issued to the original payment method within 7 business days of receiving and inspecting the product.
6. Omius is not responsible for items lost or damaged during return shipping. We recommend using a reliable carrier with tracking and shipping insurance.

Need to exchange your Omius product for a different size or item? We're here to help.

You have 30 days from the date you receive your order to request an exchange. The product must be unused and in its original packaging.

To start the process, email us at hola@omius.io with your order number and the details of the exchange you'd like. We'll guide you through the next steps.

Please note: If you'd like a refund instead because the product didn't meet your expectations, please see our 30-Day Trial section.

Your Omius hat, visor, and headband include a warranty against manufacturing defects in material and workmanship for a period of one year from the date of purchase.

If a defect occurs during the warranty period, Omius will, at its option:

(a) repair or replace the product with one of the same or current design, or (b) issue a refund.

To file a warranty claim, please contact our Customer Support team at hola@omius.io with your original order number and a description of the defect.

Please note: Omius cooling pieces are not covered by warranty against damage or breakage, as they are fragile by design and may occasionally break through normal use. Replacement cooling pieces are available for purchase on our website.